An Unparalleled Level of Service

At Charters a five-star Concierge Service is provided to meet the requirements of residents twenty-four hours a day, seven days a week. The core of the team have been associated with the estate for nearly twenty years. The range of services they will provide include: At home: Receiving deliveries Managing the arrival of guests and visitors Organising catering or shopping for entertaining Arranging picnic hampers for the races or polo Going Out: Booking restaurants and tickets to concerts, films, ballet or opera Keeping you informed about up and coming events in the area Reserving tee off times at the golf club or arranging other sporting opportunities Organising club memberships Motoring: Ensure that your vehicle is always maintained and organize servicing. Arrange for car cleaning and valeting as and when required Chauffeur service Errand Running: Collecting presents or shopping from stores Hand-delivering important documents Travel: Reserving air tickets, train tickets, car hire and hotels Key Holding: Collecting the post Watering the plants Picking up and delivering laundry Retaining spare set of keys Cleaning: Providing a standard apartment cleaning service twice a week Organising dry cleaning and other laundry Arranging one-off, full spring cleans A full menu of services available will be featured on the residents extranet along with related charges.